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Store Policy

Customer Care

At Rugged Edge Blades, customer care is our top priority. We are an all American Husband and Wife team, dedicated to providing you with the highest quality of Damascus knives and service. We understand that trust is earned, so we strive to make sure that you feel confident and secure in our products and services. Our customer service team is available to answer any questions you may have, so please don't hesitate to reach out to us at reb@ruggededgeblades.com. We look forward to hearing from you.

Privacy & Safety

Privacy and Safety Policy for Rugged Edge Blades

Effective Date: [June 3, 2023]

At Rugged Edge Blades, we are committed to protecting your privacy and ensuring your safety while providing you with a secure and enjoyable online shopping experience. This Privacy and Safety Policy outlines how we collect, use, disclose, and safeguard your personal information, as well as the safety measures we have in place to protect you. By accessing and using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, or interact with us. The information we may collect includes:

  • Personal Information: Such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.

  • Usage Information: We may collect data on your interactions with our website, including your IP address, browser type, device information, and browsing history.

  • Communication Information: We may retain records of communications between you and our customer support team.

2. Use of Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.

  • To improve our website, products, and services based on your feedback and preferences.

  • To send you promotional offers, newsletters, and updates if you have opted in to receive them.

  • To monitor and protect the security and integrity of our website and your personal information.

  • To comply with legal requirements and regulations.

3. Disclosure of Your Information

We may disclose your information to third parties under the following circumstances:

  • To trusted service providers who assist us in fulfilling orders, processing payments, and improving our website.

  • To comply with legal obligations or respond to law enforcement requests.

  • In connection with a business transfer, merger, or sale, where your personal information may be transferred to a new entity.

4. Your Privacy Choices

You have the following choices regarding your personal information:

  • You can update or correct your personal information in your account settings.

  • You can unsubscribe from marketing communications by following the instructions in our emails.

  • You can request access to, deletion of, or restriction of your personal information by contacting us.

5. Security Measures

We take your safety seriously and implement reasonable security measures to protect your personal information. These measures include:

  • Secure Socket Layer (SSL) technology to encrypt data during transmission.

  • Regular security assessments and monitoring.

  • Limiting access to your personal information to authorized personnel only.

  • Regularly updating our security policies and procedures.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience and understand how you use our website. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

8. Changes to this Policy

We may update this Privacy and Safety Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any material changes through our website or email.

Contact Us

If you have any questions or concerns about this Privacy and Safety Policy, please contact us at reb@ruggededgeblades.com.

Thank you for choosing Rugged Edge Blades. Your privacy and safety are of utmost importance to us.

Payment Methods

Wholesale Inquiries

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Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Contact Us

298 County Rd. 3490 Poolville, TX 76487

(682) 239-0137 

info@ruggededgeblades.com

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